Refund policy

Returns & Refund Policy

We take great pride in the quality and care that goes into every piece we create, especially our custom work. Because of the personalized nature of our products, returns and exchanges are not accepted.

If there is an issue with your order, please contact us within 5 days of delivery at info@fm-cs.com . We’ll do our best to make it right, whether that means a repair, replacement, or another reasonable solution.

Thank you for your understanding and for supporting a small, family-owned business that puts heart into every piece.